Customer story
Temporall gives us unprecedented insights into our workplace tools and the impact of our AI tools. For the first time, we could see exactly how our teams were working and where our investments were delivering value.
Challenge
In today’s rapidly evolving workplace, understanding the impact of technology investments is crucial for business success. This international organisation faced this challenge head-on as they scaled the use of AI tools in the workplace. Despite significant investments in Google Workspace and Slack, they struggled with limited native reporting capabilities that left them unable to measure day-to-day adoption levels or the impact of AI on levels of work productivity.
The situation became more pressing after deploying Glean, an AI-powered search tool, to a majority of their workforce. Without comprehensive analytics and reporting across their digital workplace tools they continued to lack visibility into what tools were impacting which users and where.
The work productivity and AI project teams approached Temporall seeking a solution that would provide comprehensive visibility across their digital workplace technology stack.
Progress
Temporall developed a phased approach to address these challenges. The first phase focused on establishing a clear baseline of work through a comprehensive Workspace & Gemini Adoption Report, analyzing three months of historical data from more than 5,000 users.
Temporall widened the data analysis and reporting to include additional digital workplace tools that were in use across the company. This enabled a more comprehensive picture of how collaboration tools were being used, how to optimize them and where AI-Enabled tools were impacting work.
Throughout the project, Temporall configured specialized filter groups to ensure data segmentation met specific insight needs, enabling detailed analysis at both macro and micro levels across the organization.
Result
Detailed Adoption Insights
The multi-phase project transformed the organization’s understanding of their workplace technology ecosystem. The Workspace insights report delivered granular benchmarks of existing work activity, while custom data segmentation at the group level revealed precise active and inactive usage metrics across different teams. This helped them pinpoint where targeted change management was most needed to further empower their teams.
Workstyle Pattern Analysis
As importantly, analysis uncovered detailed workstyle insights, showing exactly how and when teams were working in their hybrid environment, including meeting patterns and collaboration preferences.
Data Storage
Global
Large
B2B
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